• You must be living in an area within our network coverage. To check our coverage kindly visit, www.dumatel.com or contact us on 0717 888222

• Once you confirm the network coverage, you can contact us through 0717 888222. Our representative will create for you an account, then pay for your preferred package through Mpesa Paybill Number which will be provided to you.

• You will be connected within 48hrs of payment and upon confirmation of your availability or connection.

• You do not need to worry about the router and installation fee. During installation, our technical team will come with a Wi-Fi router which will not be charged and the installation is also free.

You will need a username and password. This will be provided to you after the installation.  Thereafter, you will be able to access the service at the convenience of your home.

You can pay for the service through Mpesa Paybill No. and your account number (The account number will be provided to you upon purchase of the service)

To upgrade or downgrade your service, kindly contact us on 0717 888222 or hello@dumatel.com

Log in using the IP address that are displayed behind the router using any browser.  Put the password and username that are behind the router. It will display your password and username and give you a choice to change it.